Polly · Online

Meet Polly —
Your People & HR Agent

Your policy expert. Always available. Never wrong.

Polly gives every employee in your organisation instant, 24/7 access to HR policies, procedures and information — inside Microsoft Teams, grounded in your approved documentation, and without your HR team lifting a finger.

Live in 2–3 weeksFixed price from £2,995
Why Polly exists

Your HR team answers the same questions. Every. Single. Day.

Holiday entitlement. Parental leave. Expense procedures. Payroll queries. Sickness policies. These questions are important to employees — but they consume hours of HR time that could be spent on work that actually needs a human.

Without Polly

  • ✗HR team interrupted repeatedly throughout the day
  • ✗Employees wait hours or days for simple answers
  • ✗Inconsistent responses depending on who answers
  • ✗New starters overwhelmed and unsupported
  • ✗Policy documents buried in SharePoint, never found

With Polly

  • ✓Employees get instant answers at any time of day
  • ✓HR team freed for strategic, human-centred work
  • ✓Every answer grounded in your approved policies
  • ✓New starters guided through onboarding automatically
  • ✓Knowledge surfaced exactly when it's needed
Capabilities

What Polly handles

Polly covers three core areas — HR self-service, policies and knowledge, and employee onboarding. She's one agent with the capability of three.

👥

HR Self-Service

Polly answers the everyday HR questions your team fields constantly — holiday rules, sick leave procedures, payroll queries, flexible working policies, maternity and paternity entitlements, pension information and more. All grounded in your specific organisational policies.

Example questions Polly handles:

  • “How many days holiday do I have left?”
  • “What's our sickness absence procedure?”
  • “How do I apply for parental leave?”
  • “Where do I submit my expenses?”
  • “Can I work from abroad for two weeks?”
📚

Policies & Knowledge

Polly turns your SharePoint policy library into a conversational experience. Instead of employees searching through folders and finding outdated documents, they ask Polly — and get an accurate, policy-grounded answer in seconds. As policies change, Polly updates.

Example questions:

  • “What's our data protection policy?”
  • “What are the rules around BYOD?”
  • “What's the disciplinary procedure?”
  • “What's our IT acceptable use policy?”
  • “How does our performance review process work?”
🚀

Employee Onboarding

For new starters, Polly is their first point of contact. She guides them through their first days and weeks — surfacing the right information at the right time, answering their questions before they have to ask a colleague, and triggering onboarding task workflows automatically.

Example interactions:

  • “What do I need to set up on day one?”
  • “Where can I find the employee handbook?”
  • “Who is my IT contact?”
  • “How do I set up my benefits?”
  • “What's the process for requesting equipment?”
Under the hood

Built on Microsoft Copilot Studio. Grounded in your data.

1

Employee asks Polly a question in Microsoft Teams

2

Polly searches your approved SharePoint sources and policy documents

3

Polly returns an accurate, grounded answer with source reference

4

If Polly can't answer, she escalates to your HR team with full context

Microsoft Copilot StudioMicrosoft TeamsSharePointPower AutomateMicrosoft Entra ID
60%

reduction in repetitive HR queries reported by comparable deployments

2–3 weeks

from signed-off design to live deployment

24/7

availability — Polly never clocks off, takes leave or calls in sick

Figures are indicative based on comparable implementations. Actual results vary.

Pricing & scope

Everything included in Polly's deployment

From £2,995
fixed price

What's included

  • ✓Solution design session
  • ✓Copilot Studio agent build
  • ✓Knowledge source configuration (up to 3 SharePoint sources)
  • ✓Microsoft Teams deployment
  • ✓Security and permissions setup
  • ✓Full testing (happy paths + failure paths)
  • ✓5-day UAT support period
  • ✓Admin documentation and handover
  • ✓2-week post-go-live hypercare

Optional add-ons

  • +Additional SharePoint sources beyond 3
  • +Power Automate onboarding workflow integration
  • +Additional language support
  • +Extended UAT period
  • +Managed AI Service (from £295/month)
ℹ️ Polly requires Microsoft 365 with Copilot Studio access. We'll confirm your exact licensing requirements during discovery. Microsoft licensing is always quoted separately — you pay Microsoft directly.

Polly works best alongside the full team

Organisations that deploy all four agents see the strongest results. Each agent handles a different function — together, they transform how your organisation operates.

Ready to introduce Polly to your organisation?

Book a free 30-minute discovery call. We'll show you exactly what Polly can do with your existing Microsoft 365 environment — at no cost and with no obligation.